Privacy policy
How TRUSTED MARKETING collects, uses, and protects your personal data.
This policy explains what personal data TRUSTED MARKETING Ltd collects, why we collect it, and how we handle it. We have written it in plain English so you can understand your rights without needing a law degree.
Who we are
TRUSTED MARKETING Ltd ([Company Number]) is a marketing consultancy based in England and Wales. Our registered VAT number is [VAT Number]. When we refer to "TRUSTED MARKETING", "we", "us", or "our" in this policy, we mean TRUSTED MARKETING Ltd.
For any data-related questions or requests, please contact us at privacy@trustedmarketing.co.uk.
What data we collect
We only collect the personal data you choose to give us. This includes:
- Your name
- Your email address
- Your company name
- Any additional information you include in a contact form message
We do not collect sensitive personal data (such as financial details, health information, or government identifiers) through this website.
How we use your data
We use the information you submit to:
- Respond to your enquiry
- Deliver the services you have engaged us for
- Send relevant follow-up communications where you have indicated an interest in our services
We do not use your data for automated decision-making or profiling.
Where your data is stored
Enquiry and contact data is stored in HubSpot CRM. HubSpot is a US-based software provider and data may be transferred to servers outside the UK. HubSpot operates under the UK-US Data Bridge and standard contractual clauses to ensure an adequate level of protection.
How long we keep your data
We retain your personal data for 24 months from the date of your last contact with us. After this period, your data is deleted or anonymised unless we have an ongoing legal or contractual obligation to retain it.
Who we share your data with
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with trusted service providers (such as HubSpot) who help us operate our business, strictly for that purpose and under confidentiality obligations.
Cookies
This site uses two types of cookies - essential session cookies required for the site to function, and analytics cookies that help us understand how visitors use the site. We do not use advertising cookies or any third-party tracking cookies.
For more detail, see our Cookie policy.
Your rights under UK GDPR
Under UK data protection law, you have the right to:
- Access - request a copy of the personal data we hold about you
- Erasure - ask us to delete your personal data (the "right to be forgotten")
- Portability - receive your data in a structured, machine-readable format
- Objection - object to us processing your data for direct marketing or on the basis of legitimate interests
- Rectification - ask us to correct inaccurate or incomplete data
To exercise any of these rights, email us at privacy@trustedmarketing.co.uk. We will respond within 30 days.
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Governing law
This privacy policy is governed by the laws of England and Wales. Any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top. We encourage you to review this page periodically.
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